Privacy Policy

This Privacy Policy ("Policy") describes how School Specialty, LLC, its subsidiaries and affiliates (collectively, "School Specialty" "we," or "us") treats personal information that we collect offline and through our websites and other online platforms where this Policy is located (collectively, our “Platform”). This Policy does not apply to our collection of employment-related information.

This Platform is operated in the United States and intended for use by individuals who are located in the United States and Canada.

NOTICE AT COLLECTION

We collect information from you and about you. Here are some examples of the information we may collect, how we may use it, how we may disclose it and whether we share it for cross-contextual advertising purposes (“sharing”) or sell it. Below this Notice At Collection, you will find more detailed descriptions of how we may collect, use and disclose personal information.

  • Contact Information. This may include your name, mailing or billing address, email address, phone number, signature, physical characteristics or description.
    • How We May Collect It: Directly from you; passively or from third parties.
    • How We May Use It: To run and improve our business; to communicate with you; to understand your interests; to determine your eligibility; for marketing purposes; to combine information; for security purposes; as otherwise permitted by law or as we may notify you; as requested or directed by you.
    • How We May Disclose It: Internally; on our Platform; with our service providers; with our business partners; with any successors to all or part of our business; to comply with the law or to protect ourselves; for other reasons we may describe to you; as requested or directed by you.
    • We may share this information with advertisers and advertising networks for cross-contextual marketing purposes. For more information about your right to opt-out, please review the Your Privacy Rights section below or click here.
  • Financial information. This may include your credit or debit card number or your checking or savings account number
    • How We May Collect It: Directly from you; passively or from third parties.
    • How We May Use It: To run and improve our business; to communicate with you; to understand your interests; to determine your eligibility; for marketing purposes; to combine information; for security purposes; as otherwise permitted by law or as we may notify you; as requested or directed by you.
    • How We May Disclose It: Internally; on our Platform; with our service providers; with our business partners; with any successors to all or part of our business; to comply with the law or to protect ourselves; for other reasons we may describe to you; as requested or directed by you.
    • We Do Not Share or Sell This Information.
  • Protected classification characteristics under state or federal law. This may include your race, color, ancestry, national origin, citizenship, religion or creed, marital status, physical or mental disability, age, sex, sexual orientation, veteran or military status or genetic information.
    • How We May Collect It: Directly from you; passively or from third parties.
    • How We May Use It: To run and improve our business; to communicate with you; to understand your interests; to determine your eligibility; for marketing purposes; to combine information; for security purposes; as otherwise permitted by law or as we may notify you; as requested or directed by you.
    • How We May Disclose It: Internally; on our Platform; with our service providers; with our business partners; with any successors to all or part of our business; to comply with the law or to protect ourselves; for other reasons we may describe to you; as requested or directed by you.
    • We Do Not Share or Sell This Information.
  • Commercial information. This may include information that could identify you and relates to the services in which you are interested or have considered. We may also collect personal information about your consuming history or tendencies.
    • How We May Collect It: Directly from you; passively or from third parties.
    • How We May Use It: To run and improve our business; to communicate with you; to understand your interests; to determine your eligibility; for marketing purposes; to combine information; for security purposes; as otherwise permitted by law or as we may notify you; as requested or directed by you.
    • How We May Disclose It: Internally; on our Platform; with our service providers; with our business partners; with any successors to all or part of our business; to comply with the law or to protect ourselves; for other reasons we may describe to you; as requested or directed by you.
    • We may share this information with advertisers and advertising networks for cross-contextual marketing purposes. For more information about your right to opt-out, please review the Your Privacy Rights section below or click here.
  • Internet or other similar network activity. This may include unique personal identifier, online identifier, IP address, device identifier, browsing history, search history, and information regarding interaction with an Internet website, application, or advertisement. This may also include information about the browser you are using or what site you came from and what site you visit when you leave us. This may also include your general location based on your IP address.
    • How We May Collect It: Directly from you; passively or from third parties.
    • How We May Use It: To run and improve our business; to communicate with you; to understand your interests; to determine your eligibility; for marketing purposes; to combine information; for security purposes; as otherwise permitted by law or as we may notify you; as requested or directed by you.
    • How We May Disclose It: Internally; on our Platform; with our service providers; with our business partners; with any successors to all or part of our business; to comply with the law or to protect ourselves; for other reasons we may describe to you; as requested or directed by you.
    • We may share this information with advertisers and advertising networks for cross-contextual marketing purposes. For more information about your right to opt-out, please review the Your Privacy Rights section below or click here.
  • Professional information. This may include your current or past job history, title, employer, salary information or professional contact information.
    • How We May Collect It: Directly from you; passively or from third parties.
    • How We May Use It: To run and improve our business; to communicate with you; to understand your interests; to determine your eligibility; for marketing purposes; to combine information; for security purposes; as otherwise permitted by law or as we may notify you; as requested or directed by you.
    • How We May Disclose It: Internally; on our Platform; with our service providers; with our business partners; with any successors to all or part of our business; to comply with the law or to protect ourselves; for other reasons we may describe to you; as requested or directed by you.
    • We Do Not Share or Sell This Information.
  • Education information. This may include information about institutions you have attended, your grades and degrees awarded.
    • How We May Collect It: Directly from you; passively or from third parties.
    • How We May Use It: To run and improve our business; to communicate with you; to understand your interests; to determine your eligibility; for marketing purposes; to combine information; for security purposes; as otherwise permitted by law or as we may notify you; as requested or directed by you.
    • How We May Disclose It: Internally; on our Platform; with our service providers; with our business partners; with any successors to all or part of our business; to comply with the law or to protect ourselves; for other reasons we may describe to you; as requested or directed by you.
    • We Do Not Share or Sell This Information.
  • Inferences drawn from other personal information. This may include a profile relating to your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitude.
    • How We May Collect It: Directly from you; passively or from third parties.
    • How We May Use It: To run and improve our business; to communicate with you; to understand your interests; to determine your eligibility; for marketing purposes; to combine information; for security purposes; as otherwise permitted by law or as we may notify you; as requested or directed by you.
    • How We May Disclose It: Internally; on our Platform; with our service providers; with our business partners; with any successors to all or part of our business; to comply with the law or to protect ourselves; for other reasons we may describe to you; as requested or directed by you.
    • We may share this information with advertisers and advertising networks for cross-contextual marketing purposes. For more information about your right to opt-out, please review the Your Privacy Rights section below or click here.

Our Personal Information Retention Criteria: The California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA”) requires that we disclose the criteria we use to determine how long we will retain each category of personal information we collect Oftentimes, our records contain several of these categories of personal information combined together and therefore we consider, on a case-by-case basis, a number of factors to assess how long personal information is retained. These factors include what personal information is reasonably necessary to (i) provide our products and services or administer our relationship with an individual; (ii) protect our business, employees, organization and others; (iii) fulfill our legal and regulatory obligations; and (iv) investigate and address issues which may include safety concerns, potential security incidents or policy violations.

HOW WE MAY COLLECT YOUR PERSONAL INFORMATION

We may collect your personal information in different ways. Below, you will find additional details and examples regarding how we, and our vendors, may collect your personal information.

  • Directly From You. For example:
    • Register for an account.
    • Use our online chat tool.
    • Purchase our products and services.
    • Submit an inquiry or other information to us.
    • Request a catalog.
    • Sign-up for one of our events.
    • Complete an online form.
    • Contact our sales or support team.
    • Interact with our social media pages.
    • Participate in a contest, promotion, or sweepstakes.
    • Otherwise engage with us.
  • Passively. For example, when you visit and navigate our Platform on any device. We, and our vendors, may also collect information about users over time and across different websites and devices when you use the Platform. We may use tools such as analytics and cookies, including cookies run by third parties, to collect this information.
  • From Third Parties. We may receive information about you from other sources. For example, this may include receiving information from:
    • Our business partners, including analytics vendors and advertising networks.
    • Social media sites, including Facebook, TikTok, Twitter, YouTube, Pinterest, Snapchat and Instagram.
    • Your contacts who provide your information to us because they think you may be interested in our products and services or they want to share a product or service with you.
    • Companies that provide information to supplement what we already know about you, including data aggregators. Certain third parties may link your name and email address to other information they have collected. This might include online usage information.

HOW WE MAY USE YOUR PERSONAL INFORMATION

Here are more details and examples regarding how we may use your personal information:

  • To Run and Improve Our Business. We may use your information to make our Platform and our products and services better. This may also include using your information for business administration purposes, such as for accounting, record keeping, legal, backup and other administrative purposes.
  • To Complete Transactions. This may include using your information process payments and ship our products.
  • To Communicate With You. This may include responding to your feedback or providing customer support. It may also include responding to your inquiries and questions. We may communicate with you about your account or our relationship. We may also contact you about this Policy or our Platform terms and conditions.
  • To Understand Your Interests. This may include understanding what products and services may be of interest to you. This may also include customizing your experience with us.
  • To Determine Your Eligibility. This may include evaluating your eligibility for our products and services.
  • For Marketing Purposes. We may provide you with information about our company and our business initiatives. This includes using your information to personalize your experience on our Platform and with our products. We may also engage in cross-contextual advertising and retargeting. For more information about your choices related to these communications, see the Your Privacy Rights section below.
  • To Combine Information. For example, we may combine information that we collect offline with information we collect through our Platform. We may also combine information we collect about you from the different devices you use to access our Platform.
  • For Security Purposes. This could include protecting our company and consumers who use our products and services. It may also include protecting our Platform.
  • As Otherwise Permitted By Law or As We May Notify You.
  • As Requested or Directed By You.

HOW WE MAY DISCLOSE YOUR PERSONAL INFORMATION

Here are more details and examples regarding how we may disclose your personal information:

  • Internally. We may disclose your information to our parent, subsidiary, and affiliate entities.
  • On Our Platform. For example, we may disclose your information on our Platform or on our social media sites.
  • With Our Service Providers. We may disclose your information with third parties who perform services on our behalf. For example, this may include companies that send emails on our behalf or help us run our Platform.
  • With Our Business Partners. For example, we may also disclose personal information with social media sites, advertisers, media buying agencies, advertising networks and advertising service providers for the purposes described in this Policy. We may also disclose personal information with companies that help us learn more about our customers.
  • With Any Successors to All or Part of Our Business. For example, if we merge with, are acquired by, or sell part of our business to another entity. This may include an asset sale, corporate reorganization or other change of control.
  • To Comply With the Law or To Protect Ourselves. For example, this could include responding to a court order or subpoena. It could also include sharing information if a government agency or investigatory body requests. We might disclose information when we are investigating a potential fraud.
  • For Other Reasons We May Describe to You.
  • As Requested or Directed By You.

YOUR PRIVACY RIGHTS

Based on your state of residence, you may have the rights listed below with respect to the personal information that we maintain about you. We may take steps to verify your identity, as permitted or required under applicable law, before we process your request. Verification may include asking you to provide information about yourself that we can match against information already in our possession.

Please note that we do not knowingly sell or share the personal information of consumers under 16 years.

  • Notice. This means that you can request that we disclose what personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we have disclosed personal information, and the specific pieces of personal information we have collected about the consumer.
  • Deletion. This means that you can request that we delete personal information about you which we have collected from you.
  • Correction. This means that you can request that we correct inaccurate personal information that we maintain about you.
  • Opt-Out of Sale of Personal Information. If you would like to opt out of allowing us to “sell” your personal information, please follow the instructions below. As of the date of this policy, we do not, and for the past 12-months have not, “sold” personal information.
  • Opt-Out of Sharing of Personal Information. You may have the right to opt out of sharing of personal information with third parties for cross-contextual marketing purposes.
  • Use or Disclosure of Sensitive Personal Information. Some laws classify certain personal information as sensitive personal information. If you are a California resident, you may have the right to request that we limit the use or disclosure of this sensitive personal information. In certain states, if you gave us consent to process this sensitive personal information, you may have the right to revoke this consent. If you submit a request, please note that this does not impact how we use or disclose your sensitive personal information prior to processing your request. We do not collect or process sensitive personal information as that term is defined under applicable law.
  • Right to Non-Discrimination. This means that we are prohibited from discriminating against you if you exercise your rights under applicable law.

If you wish to exercise your rights under this section, you can contact us at iscp@schoolspecialty.com or submit a request here. Please include your name, email address, and state of residence and indicate you are making a “Privacy Rights” request. If we deny your rights request and you would like to appeal, you may contact us at iscp@schoolspecialty.com.

Agents. Agents that you have authorized to act on your behalf may also submit privacy requests as instructed above. The agent must also provide evidence that they have your written permission to submit a request on your behalf. If we are unable to verify the authenticity of a request, we may ask you for more information or may deny the request.

Additional Information for California Residents. If you reside in California, you have the right to ask us one time each year if we have shared personal information with third parties for their direct marketing purposes. To make a request, please send us an email at iscp@schoolspecialty.com. Indicate in your email or letter that you are a California resident making a “California Shine the Light” inquiry.

CONTESTS, SWEEPSTAKES AND EVENTS

If you enter a contest, sweepstakes, or register for an event, we will generally ask you to provide certain information (such as your name, mailing address, e-mail address, phone number, and/or photograph). Do not submit information that you do not want School Specialty to access or use. School Specialty may use personally identifiable information submitted in connection with a contest, sweepstakes, or special event to provide information and services to Website users and to allow School Specialty to: (i) promote and support School Specialty's products and services and our subsidiaries' products and services; (ii) contact you; and/or (iii) announce contest winners on our Website, our subsidiaries' websites, or through our marketing materials.

CHILDREN UNDER 18

The Platform where this Policy is located is meant for adults. We do not knowingly collect personally identifiable data from persons under the age of 18 and strive to comply with the provisions of COPPA (The Children’s Online Privacy Protection Act). If you are a parent or legal guardian and think your child under 18 has provided us with information, please contact us at iscp@schoolspecialty.com. You can also write to us at the address listed at the end of this website Policy. Please mark your inquiries “COPPA Information Request.” Parents, you can learn more about how to protect children’s privacy on-line here.

COOKIES AND ELECTRONIC COMMUNICATIONS

You have certain choices about how we collect, use and disclose your information in connection with our use of cookies and our provision of electronic communications. Certain choices you make are browser and device specific.

Cookies & Other Tracking Technologies:

  • Cookies: You can adjust your browser to control cookies to require your affirmative acceptance for new cookies, automatically reject cookies and/or delete or disable existing cookies. How you do so depends on the type of cookie and the browser that you are using. For more information on how to control browser cookies, click here. If information about your browser is not available through this page, please search your browser for instructions about how to opt-out of cookie collection.
  • Flash Cookies: You may need to take an additional action to manage flash cookies, which you can learn more about here. Why? Because flash cookies cannot be controlled through your browser settings.
  • Google Analytics: We may use Google Analytics on our Platform to help us understand how you use our Platform. You can learn about how to opt-out of Google Analytics here.
  • Facebook: We may use Facebook cookies to target ads to you. You can learn about how to opt-out of receiving targeted advertisements from Facebook here.
  • Email Tools: You can also change your email settings to block the automatic download of images in email messages, as such images may contain technologies that help us understand how you interact with the message.
  • Note that deleting or blocking cookies may impact your experience on our website, as some features may not be available. Certain options you select are browser and device specific.

Our Do Not Track Policy: Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to “do not track” signals. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop.

Marketing Communications: You can opt out of receiving our marketing communications, which we may send by email or text message. Note that you will still receive transactional messages from us, including information about your account and responses to your inquiries.

SECURITY

The Internet is not 100% secure. We cannot promise that your use of our Platform will be completely safe. We encourage you to use caution when using the Internet. We use reasonable means to safeguard personal information under our control. A username and a password may be needed to access certain areas of our Platform. It is your responsibility to protect your username and password.

STORAGE OF INFORMATION

Information we maintain may be stored in or outside of the United States. If you live outside of the United States, you understand and agree that we may transfer your personal information to the United States. This Platform is intended for use in the United States and is subject to the laws of the United States, which may not provide the same level of protections as those in your own country.

LINKS

Our Platform may contain links to other third-party sites that are not governed by this Policy. If you click on a link to a third-party site, you will be taken to a site we do not control. We are not responsible for these third party sites or their privacy practices. We suggest that you read the privacy policies of those sites carefully.

HOW TO CONTACT US

If you have any questions, comments or concerns with respect to our privacy practices or this Policy, or wish to update your information, please feel free to contact us at:
E-mail: iscp@schoolspecialty.com
Fax: 920-882-5603
Postal address:
School Specialty
Attn: Privacy Officer
PO Box 1579
Appleton, WI 54912

CHANGES IN POLICY

From time to time, we may change our Policy. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our Platform. Please check our Platform periodically for updates.

Effective Date: September 15, 2024